Shipping & Returns
• Shipping costs are calculated at checkout depending upon the speed, value of your order [for insurance purposes], and if signature is required.
• If you choose a shipping option without a signature required please make sure you will be available to receive it at the time of delivery. Claire Kinder Llc is not responsible for the loss of any package left without a signature.
• Our international shipping covers the shipping and handling only. The customer is solely responsible for the taxes and import duties due to customs when or after the item is delivered.
• In-stock items are returnable up to 10 days after their delivery. Please contact us for prior authorization. After we receive your return you will be issued a store credit towards a future purchase.
• We do not accept return of items that are: made-to-oder [MTO], purchased with a discount/promotion, been altered or customized in any way (example: ring sizing or engraving), items purchased from another retail establishment.
• The customer is responsible for the cost of return shipping & insurance. Shipping fees from the original order are non-refundable.
• PLEASE CONTACT US for return authorization, with your name, order number, and reason for return or repair.
• Any flaw inherent to the construction of the piece are free of cost. Repairs and repair fees are assessed on a case-by-case basis. Customers are responsible for the shipping and insurance of pieces in need of repair due to damage caused by quality of care, or an elective altering such as sizing).